A partnership in crypto reward banking
In partnership with FIS, Quontic Bank set out to design and develop a Bitcoin Rewards based digital banking experience. As more and more banks are beginning to embrace the world of crypto currency, fintechs set out a plan to work alongside clients in developing one of the first Bitcoin Rewards consumer digital bank account. This goal was aimed to look toward the future of banking alongside a trusted partner in the space.
Role highlights
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Established a knowledge transfer process between clients and FIS that outlined how the core product design should inherit client-based customizations where appropriate to enhance the core product offering.
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Managed the client/vendor relationship as it relates to design by setting up comprehensive design reviews, workshops, and vision boards for collaboration that outline the lifecycle of the product design, user experience flows, and overall design aesthetics.
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Managed the client/vendor relationship as it relates to design by setting up comprehensive design reviews, workshops, and vision boards for collaboration that outline the lifecycle of the product design, user experience flows, and overall design aesthetics.
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Led the design discovery and delivery of the product UX for the project, beginning with outlining key customer journeys and personas that drove ideation.
Role highlights
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Led the design discovery and delivery of the product UX for the project, beginning with outlining key customer journeys and personas that drove ideation.
Role highlights
Ashley - 30 years old
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Crypto "Enthusiast"
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knowledgeable on crypto
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Invests in all the top crypto currencies
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Excited to further involve herself in new ways to earn crypto currencies
Personas
David - 55 years old
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Crypto "Newbie"
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Understands crypto basics
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Interested in the new world of crypto
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Never has invested in crypto currencies previously
David - 55 years old
Ashley - 30 years old
-
Crypto "Newbie"
-
Understands crypto basics
-
Interested in the new world of crypto
-
Never has invested in crypto currencies previously
-
Crypto "Enthusiast"
-
knowledgeable on crypto
-
Invests in all the top crypto currencies
-
Excited to further involve herself in new ways to earn crypto currencies
Personas
User journey highlight: Bitcoin redemtion flow
User journey highlight: Bitcoin rewards redemption flow
Miro - Online whiteboarding tool
For all FIS client projects, the UX design team utilizes Miro, an online white boarding tool to present designs to clients. Through Miro, the design team can facilitate client engagement throughout the lifetime of a project.
Miro - Online whiteboarding tool
For all FIS client projects, the UX design team utilizes Miro, an online white boarding tool to present designs to clients. Through Miro, the design team can facilitate client engagement throughout the lifetime of a project.